Faulty tablet S3 switching off randomly

Dear Samsung,<br> It is now 17 days and counting since you sent me this email below to say my complaint has been escalated .....is this meant to be some kind of a joke or did you mean it. I copied in Consumer watch and you rep**** within 1 day, and now its been 17 days since. You even gave me a complaint Reference number. See below.<br> I never actually expected anything better from Samsung, because ones first impression is normally the right impression. Even your service center Staff are frustrated.. that said it all in the first place ? <br> I cannot believe that you blatantly ignoring me or there must be so many un-happy Customers out there with faulty Samsung products that you are so busy that you cannot even find 3 mins to call a Customer.<br> I am now also going to submit my story to Cart blanche and we will continue from there until I get a satisfactory call from Samsung.<br> This Un- Happy Customer has been telling many people about your shocking service and will continue to do so until Samsung has the decency to call or communicate on a level that is acceptable.<br> <br> Never Buy Samsung again..ever!! its ******* and so is the Company....no support from such a big Corporate Company......go figure<br>