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Nicole N
1 reviews | Active since Dec 2021
27 Dec 2023, 16:44
Faulty Samsung TV
I have always trusted the brand with the mentality quality which will last a good couple of years that's why we pay a fortune, I was actually wrong samsung is the worst brand to ever consider. I bought a 58" in 2020 which went off 3 times with the same fault. It was repaired 2 times they refused to replace the device or give my money back. Now they charging me due to it being out of warranty ridiculous!!! Why should we invest our money on junk
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Samsung South Africa's replyOfficial
27 Dec 2023, 16:46Good day Nicole
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply27 Dec 2023, 16:46
Official
Good day Nicole
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM