Faulty Samsung - RB29HWR3DSA 303 L Frost Free Bottom Freezer Refrigerator

<p>I bought the RB29HWR3DSA 303 L Frost Free Bottom Freezer Refrigerator from Northgate Game store on 13/03/2016, which was delivered in very good condition with no dents whatsover.</p> <p>But after a few weeks, it started making knocking sounds like some of it's parts were not tightly *****ed, etc. I also noticed that the fridge started developing dents, this was a surprise to myself because I have never experienced such from my previous fridges! I contacted Northgate Game stores on 03/06/2016, who assured me that they will have Samsung people come through and check the fridge.</p> <p>On 07/06/2016, a technician from MM All Electronics (under Samsung) was sent through to have the fridge checked. He took pictures of the dents and explained that he will show them to his boss. The technician later on said that the knocking noise is caused by some gas pipe behind the firdge etc.. And that they will need to come through and flash the system. </p> <p>After the technician had left, his boss phoned me saying his received the report and seen the photos taken by the technician. He went on to say - It was impossible to have those dents appear just beacuse of the knocking noise. I explained to him that the fridge has never been moved since it was delivered in the perfect condition it was in, and that there are no kids this house to start hitting the fridge to create the dents. He still stood by his "IMPOSSIBLE" word. He then said that we will schedule a day for the technician to come through and flash the gas pipe.</p> <p>On 13/06/2016, MM All Electronics (under Samsung) phoned indicating that a technician will be coming on 14/06/2016, and that I needed to turn off the fridge the evening of 13/06/2016. That was done, and up to now (14/06/2016 at 14:17pm), no technician has pitched!</p> <p>I will be happy if Samsung can replace this fridge with another one, because it clearly shows that this machine is faulty and will continue giving me problems when the warranty is over.</p> <p>Very unhappy with Samsung!</p> <p>Mike </p> <p> </p>