RS
Rakesh S
1 reviews | Active since Mar 2009
13 Apr 2015, 21:47
Faulty Samsung Note 10.1 (2014)
Good day,<br> <br> I purchased the Samsung Galaxy Note 10.1 2014 on the Orange store and received it in January (Invoice date : 2015/01/06.<br> On 2015/03/09, the Wifi stopped working.<br> When turning the Wifi/Bluetooth slider on, it would not activate and turn off automatically.<br> On 2015/03/14, I took the device to the Samsung \Smart"Care Centre in Constantia Business Park. I received no feedback from them and had to call numerous times until my last call on 2015/03/31"
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Replies (1)Samsung South Africa's replyOfficial
22 Apr 2015, 11:53Hello rzs0502,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply22 Apr 2015, 11:53
Official
Hello rzs0502,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
