YS
Yacoob S
1 reviews | Active since Oct 2022
12 Oct 2022, 11:04
Faulty Samsung A-13 Mobile device
I purchased a samsung-A13 mobile device and the phone was sent twice for repairs,I am having wifi connectivity issues no one from samsung has contacted be back yet for advice regarding a credit note required for a new device.Terrible service.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
12 Oct 2022, 11:08Good day, Yacoob,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Samsung South Africa's reply12 Oct 2022, 11:08
Official
Good day, Yacoob,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL