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Fiona M
1 reviews | Active since Jan 2016
09 Jan 2016, 22:35
Faulty s6 -under warranty
I purchased a s6 galaxy under 2 years warranty.first day I used it had a problem I took it in to Samsung Nandi drive durban nalen the technician calls me2days later to tell me he doesn't know how to fix the phone so I must collect it,so what is the warranty for and what must I do with it
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Samsung South Africa's replyOfficial
10 Jan 2016, 09:18Hello Fiona101,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
your reference number is ***
Our sincere apologies for any inconvenience you may have experienced.
Regards
Samsung Service Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
your reference number is ***
Our sincere apologies for any inconvenience you may have experienced.
Regards
Samsung Service Team
Samsung South Africa's reply10 Jan 2016, 09:18
Official
Hello Fiona101,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
your reference number is ***
Our sincere apologies for any inconvenience you may have experienced.
Regards
Samsung Service Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
your reference number is ***
Our sincere apologies for any inconvenience you may have experienced.
Regards
Samsung Service Team