1 reviews | Active since Feb 2017
Faulty product. Poorly repaired under warranty
<p>My Samsung S7 edge died completely 5 months after purchase. I asked for a replacement but they refused. I asked if they could repair it and seal it properly so that it would still be water resistant. They insisted they could. 4 months later the phone has water damage and they expect me to pay for the repairs. I guess I should have got an iPhone... My mistake for giving Samsung a chance after the Note 7 disaster. Never again Samsung</p>
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We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
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Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
