1 reviews | Active since Feb 2020
FAULTY PHONE
Eastgate Branch Manager was really ******s and dismissal on my case without getting factual inform and his insisting that my phone fell and the problem of my phone is my fault.. They frustrated me and iam losing Important calls because of the poor services. And the Manager was so rude and inconsiderate.. he refused to attend my case and was very dismissal. I had to be borrowing people's phone to communicate with him. And he didn't even observe my phone but assumptions.. I had to be compensating people for using their airtime and running up and down while I neglected my work as a teacher . And am charged for not attending my classes. Please use my email(***)to communicate with me because the phone is still not functional on my speaker
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL