JL
Jacques L
1 reviews | Active since Dec 2020
17 Dec 2020, 11:16
Faulty fridge
It is very clear that Samsung shows no interest in solving customer complaints. I've tried phoning, sent mails, tried Hirsch( where i bought the product and absolutely no help from them) and hellopeter. Going on 11 months and all i get is empty promises. Bad bad service.
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Samsung South Africa's replyOfficial
17 Dec 2020, 11:19Good Morning Jacques ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply17 Dec 2020, 11:19
Official
Good Morning Jacques ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM