FAULTY FRIDGE

I purchased a Samsung fridge Model Number 617L SxS I & W DISP on the 17th August 2020. In March, the ice dispenser stopped working so I logged a call and they replaced the door and put back the lever that dispenses the water and ice. This proved to be faulty so they came back and fiddled with the spring of the lever which helped for a few days and then failed once more. In the end they ordered a new lever, which once again failed. They returned to fiddle with the spring once again, which too failed. And on it went............!! In the end the technicians said that if it went wrong again, there was nothing further that they would be able to do. And of course it did! I reported it again on the 19th May and heard nothing back from them until I went into the store on Friday 28th armed with a video of the problem. I won't name the store because they have been marvellous and it was agreed that the best way forward was for the fridge to be collected and they would issue me with a credit note in order to buy another fridge. Today they have been in touch to say that Samsung won't agree to this as they have only two service records on file. They simply insist that the problem be fixed - which both I and the technicians know, it won't. I am sick to death of having to keep wiping the floor of both water and ice, so I have resorted to an icemaker machine and drinking tap water (Which I am worried about in terms of my health - I haven't drunk tap water in years). Shame on you Samsung. This is a disgusting attitude!