Faulty Devices

<p>My Samsung Galaxy S7 Edge, just a few months old has a pink line down the screen. My research has shown me that this is a factory fault on this device in particular. I request a brand new replacement for my device from Samsung, but the best they offer me is to have it repaired. Why should I hand in my phone that has errors from the factory to get opened up and get fixed? Then I sit without a phone for weeks. Not happy at all, seeing that it is your mistake, you should either refund me in full or exchange me with a new device as I request. Very bad after sales service!!!!!!!</p>