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Sindy T

1 reviews | Active since Aug 2014

21 Jan 2016, 16:55

faulty device 7 th hello peter report

This is my 7th hello peter report about the same issue 3 against vodacom and 4 for samsung. I have a samsung s4 minni that is overheating.freezin.loosing signal. Batery drain. I gave in in 3 times at vodacom where i have my contract. And 1 at samsung. Main biard replaced still nothing have changed. I have 9 month left of my cobtract. Ive benn strugeling since sept 2015 with this phone paying for a phone that i cant use and thats in repairs more than i can use it.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Jan 2016, 08:17
Official
Hello TaylorSindy,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Your Reference number

Regards

Samsung Team