MG
Manie G
1 reviews | Active since Jun 2019
17 Mar 2025, 15:04
Fat Sam has sung
I am not happy with Samsung, My dishwasher DWFN310T is around 12 years old, and the heating element has broken - Now it can't be repaired as the model has been discontinued, and this is after I spent more than R 2000 to get the keypad replaced - for which a part was still available - Planned obsolescence at it's best! I always bought Samsung, will now look at other brands.
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Samsung South Africa's replyOfficial
17 Mar 2025, 15:06Good day Manie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply17 Mar 2025, 15:06
Official
Good day Manie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK