False Warranty

I have always been a huge fan of the Samsung Brand but after my last incident with them, I dont intent to ever buy from this brand again.

I bought a J7 early on contract with Telkom Mobile this year, I then took the device to Samsung Mall of the South to get my screen repaired but to my suprise when i got there i was told that Samsung does not repair (J's) and this was not stated on the packaging on the box, which allows the consumer a 24 month warranty on repairs, According to the CPA this is false advertising . I dont get how im meant to pay to have the screen repaired whereas I was not informed about this from the get go .

Im extremely disappointed, I await the day this contract ends so i can part ways with Samsung.