1 reviews | Active since Jan 2016
False promises for Buy and Get
<p>Good morning..</p> <p> </p> <p>I bought 2 appliances from Samsung for the buy and get competition in December..I was promised to recieve one voucher for each product but only 1 voucher was delivered after weeks of calling..I have tried to contact them for 3 months now with no responce..Were the 2 confirmation vouchers false?</p> <p> </p> <p>I have tried to call the number and emailed with no responce..</p>
Hi Elizabeth
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 917.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Elizabeth
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 917.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
We thank you once again for voicing your concerns through to Samsung Head office. Our Senior service executive has been in contact with you to advise accordingly.
Kind Regards
Samsung South Africa
We thank you once again for voicing your concerns through to Samsung Head office. Our Senior service executive has been in contact with you to advise accordingly.
Kind Regards
Samsung South Africa