VV
Valencia V
1 reviews | Active since Mar 2020
28 Jun 2020, 22:55
False promises
I was racially abused at a samsung store, and they claimed to be dealing with the matter and even le today i am still awaiting for my formal apology from samsung
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Samsung South Africa's replyOfficial
28 Jun 2020, 23:01Good evening Valencia ,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply28 Jun 2020, 23:01
Official
Good evening Valencia ,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
SS