SS
Shikar S
1 reviews | Active since Dec 2013
06 May 2022, 03:38
False promises by Samsung Mall of africa
Terrible service recieved from Samsung mall of africa. Paid for a phone 4 weeks ago, and still waiting for the free charger that comes with it. Is this what Samsung does? Take people's money and promise gifts and do not deliver? Worst decision ever going to this store. The salesperson Tsepho is never available and does not even give you a status update. Even escalate with the manager Denel and still have not recieved anything. This is actual *******
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Samsung South Africa's replyOfficial
06 May 2022, 08:12Good morning Shikar,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Samsung South Africa's reply06 May 2022, 08:12
Official
Good morning Shikar,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM