KM
Komane M
1 reviews | Active since Dec 2014
14 Jun 2021, 13:47
False Promises by Samsung
More lies and false promises, day 15 and still no delivery schedule.
Good Day Mr Komane,
I trust you well, Kindly note you were successfully added onto the dispatch list you can expect your 32HD TV, Turn Around Time is 7 to15 Working Days VOC*** Is Closed
Thank You for choosing Samsung E-Store
Kind Regards Vaughan
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Replies (2)
Samsung South Africa's replyOfficial
14 Jun 2021, 13:48Good day Komane,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply14 Jun 2021, 13:48
Official
Good day Komane,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's replyOfficial
14 Jun 2021, 16:07Thank you for posting your comment
We apologize for any inconvenience that this may have caused you.
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply14 Jun 2021, 16:07
Official
Thank you for posting your comment
We apologize for any inconvenience that this may have caused you.
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM