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jade G
1 reviews | Active since Nov 2013
12 Jan 2025, 09:06
False Promises
I bought an A55 in November I was suppose to get a pair of earphones and watch but to do date I have not received anything.
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Samsung South Africa's replyOfficial
13 Jan 2025, 07:54Good day Jade
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply13 Jan 2025, 07:54
Official
Good day Jade
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM