NB
Nadia B
1 reviews | Active since Jul 2024
12 Jan 2025, 02:34
False Promises
In November took out a contract with Cell C for 2 Samsung A35. With the contract you should get a watch and Ear pods. After numerous complaints and even asking Cell C for assistance no luck I still do not have my watch. I feel this is a way to get people to take out contracts by false advertising and then never getting what was promised
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Samsung South Africa's replyOfficial
13 Jan 2025, 07:54Good day Nadia
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply13 Jan 2025, 07:54
Official
Good day Nadia
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM