JN
Jennifer N

1 reviews | Active since Dec 2012

17 Nov 2017, 08:53

FALSE ADVERTISING TO BUY THEIR PRODUCT

On 1.11.2017 i bought a Samsung Fridge on their buy and Get Offer. Everything was done for and paid for in my personal capacity.

The Invoice was made out to A company. because i used the company Makro Card.Samsung refuses to honour this offer stating that the invoice is not on my name.

This is absolute bull and the consultant on ********** 144 was totally rude

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply19 Nov 2017, 09:37
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***


A senior customer service executive will contact you with further advise on this matter.


Regards

SamsungSA

Samsung South Africa
Samsung South Africa's reply19 Nov 2017, 09:37
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***


A senior customer service executive will contact you with further advise on this matter.


Regards

SamsungSA