bB
bbtheunissen B
1 reviews | Active since Jul 2017
08 Dec 2020, 09:34
False advertising from Samsung
Upgraded my cellphone contract with Vodacom and elected the option where you get a promotional Samsung TV free. This was in September. After numerous phone calls, emails and FB messenger messages, still no answer.
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Replies (2)
Samsung South Africa's replyOfficial
08 Dec 2020, 10:12Good Day Bianca , Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply08 Dec 2020, 10:12
Official
Good Day Bianca , Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
08 Dec 2020, 14:22Sincere apologies, we have requested urgent feedback with the relevant departments and will provide feedback.^NM
Samsung South Africa's reply08 Dec 2020, 14:22
Official
Sincere apologies, we have requested urgent feedback with the relevant departments and will provide feedback.^NM