AR
Ashley R
1 reviews | Active since Jun 2016
31 Aug 2020, 11:19
False Advertising - Free earbuds+
False advertising - Samsung ran a special when buying certain devices that Galaxy Bud+ are included. You need to jump through hoops to get them. Customer care also **** to me that the delay was with the courier - CourierIt. When I called the courier they told me Samsung had not submitted the request for them to deliver.
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
31 Aug 2020, 11:28 Good morning Ashley,
We apologize for the inconvenience caused.
We will log a complaint or you then our senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We apologize for the inconvenience caused.
We will log a complaint or you then our senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply31 Aug 2020, 11:28
Official
Good morning Ashley,
We apologize for the inconvenience caused.
We will log a complaint or you then our senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We apologize for the inconvenience caused.
We will log a complaint or you then our senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
AR
Ashley R's updateReviewer Update
01 Sept 2020, 12:56Still no feedback.
AR
Ashley R's update01 Sept 2020, 12:56
Reviewer Update
Still no feedback.
AR
Ashley R's updateReviewer Update
02 Sept 2020, 15:00Still no feedback.
AR
Ashley R's update02 Sept 2020, 15:00
Reviewer Update
Still no feedback.
AR
Ashley R's updateReviewer Update
09 Sept 2020, 14:38Samsung did not deliver the item as promised. Do not trust the generic responses on this platform.
AR
Ashley R's update09 Sept 2020, 14:38
Reviewer Update
Samsung did not deliver the item as promised. Do not trust the generic responses on this platform.