Dvdw
Denise van der walt

1 reviews | Active since Dec 2018

14 May 2020, 14:05

False advertising!

This truly has to be the worst customer services or should I say no customer care! They advertise their cellphones with free gifts only to be transferred from pillar to post when following up. They probably use your details only to take the Galaxy Buds for themselves. This definitely would be my Samsung device.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply14 May 2020, 14:29
Official
 
Good day
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 
 
Regards,
SamsungSA:
^SS