1 reviews | Active since Sept 2016
False Advertising - Buy and Get campaign a con
<p>I bought a washing machine on the 'Buy and Get' promotion where I was promised 2 nights free accommodation at a Protea Hotel of my choice within a years time-frame. I tried to book a few days ago for a hotel in the Western Cape. I was told by Samsung's booking team that no hotel's in the Western Cape have availability for this competition until after April. That is 7 months from now when my offer will have expired. This is clearly the biggest con a corporate company has ever made. Disgraceful Samsung!! The washing machine is also extrtemely average by the way.</p>
Hi Nathan
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Nathan
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
