JR
Juanita R
1 reviews | Active since Feb 2019
07 May 2021, 11:38
False advertising and *****ing
After ordering my S21 in January Im still waiting for the smarttag and earbuds. I phoned them numerous times but still nothing. It is false advertising on their side, lying to customers and *****ing our hard earned money. I will be taking this matter further.
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Samsung South Africa's replyOfficial
07 May 2021, 11:39Good morning Juanita,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply07 May 2021, 11:39
Official
Good morning Juanita,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM