LB
Louise B
1 reviews | Active since Apr 2021
28 Apr 2021, 09:47
False Advertising and empty promises !
I upgraded in Feb, emailed the proof and phone info to the email address's (More than once) and I am still waiting for my earbuds, Left a message on Facebook, a Nichole asked for more info which I provided and that's the last I heard from her, this is false advertising ! I should have upgraded to a iPhone!!!!!!!!!
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Samsung South Africa's replyOfficial
28 Apr 2021, 10:00Good day Louise,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Samsung South Africa's reply28 Apr 2021, 10:00
Official
Good day Louise,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP