1 reviews | Active since Jan 2011
False advertising and *****ery!
Samsung Store GATEWAY BRANCH advertised a 48 inch FHD Smart TV for R6469.95 limited to 2 units. I called immediately hours after the paper came out and was told that INFACT the was only ONE unit and it was DEMO stock and at PAVILLION BRANCH. This is false advertising to get feet into the door of the wrong store, advertising deals CLEAR marked as THEIR store and NOTHING IN THE ADVERT SAYS ITS DEMO STOCK ANYWHERE. Spoke to the \manager"LUGEN who said obviously its incorrect advertising was quite rude in saying this happens he will take it up. LIES and NOT what you tell a customer. Really disguisting Samsung I dont know how you associate yourself with this level of retail. *********. This is why i buy LG and Apple. NEVER AGAIN. ******. """
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This is to acknowledge receipt of your complaint.
Please note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
