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elainehusted.eh elainehusted.eh
1 reviews | Active since Oct 2016
22 Mar 2022, 14:28
False advertising
We purchased a Samsung cell phone in the 21st of January 2022. We were told this phone came with a Samsung tablet. We have not to this day received the tablet. Emails have been sent calls have been made by us with no success of an answer about this tablet. This as far as we are concerned is false advertising. Nobody can let us know if we are getting this tablet or not .
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Samsung South Africa's replyOfficial
22 Mar 2022, 14:29Good day Elaine,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply22 Mar 2022, 14:29
Official
Good day Elaine,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS