YT
Yashmika T
1 reviews | Active since Sept 2017
16 Dec 2020, 12:35
False advertising
I have purchased a Note 20 LTE from Vodacom Ballito on the 13th of December which stated that a free 32inch TV was a part of this deal. However,I've signed on to Samsung Members and do not see this in the benefits list.
The promotion is valid from the 7th December 2020 until the 6th of January 2020. Please assist urgently
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
16 Dec 2020, 12:42Good Day Yashmika,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply16 Dec 2020, 12:42
Official
Good Day Yashmika,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
16 Dec 2020, 13:38Your concerns have been duly noted
We request you to share with us your name, contact details, proof of purchase and description of your query to verify @ samsung . com, and zaservice @ samsung . com so that we can assist you further.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply16 Dec 2020, 13:38
Official
Your concerns have been duly noted
We request you to share with us your name, contact details, proof of purchase and description of your query to verify @ samsung . com, and zaservice @ samsung . com so that we can assist you further.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM