MM
Michael M
1 reviews | Active since May 2014
19 Mar 2022, 06:06
False advertising
I took a contract with them with a R3000 voucher, it's now almost 6months and have not received this voucher. I have emails confirming that it's approved and will be sent, but now there is no more response from samsung. 23 January 2022 I was told 3-5 days , we are now 19March
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Samsung South Africa's replyOfficial
19 Mar 2022, 07:53Good morning Michael,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply19 Mar 2022, 07:53
Official
Good morning Michael,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS