YK
Yolanda K
1 reviews | Active since Sept 2019
20 Jan 2026, 12:41
FALSE ADVERTISING !
NEVER BUY A SAMSUNG WASHING MACHINE - COMES WITH A 10 YEAR WARRANTY - AND ONCE MACHINE BREAKS DOWN - THEY CLAIM ITS ONLY 24 MONTHS - BUT MY MACHINE HAS A HUGE VERY HUGE STICKER ON SAYING 10 YEAR WARRANTY !!!! WELL I AM GOING TO CHUCK THIS PIECE OF TRASH OUT AND GO BUY MYSELF A SPEED QUEEN THAT WILL LAST FOR MANY YEARS TO COME!!!
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Samsung South Africa's replyOfficial
20 Jan 2026, 12:43Good day Yolanda
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply20 Jan 2026, 12:43
Official
Good day Yolanda
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM