ZA
Zeenath A
1 reviews | Active since Jun 2019
01 Aug 2023, 15:45
FALSE ADVERTISING!!!
Samsung are the biggest *****s I have ever came across. Two contracts were taken with add on watch 5's and 2 free buds were part of the deal free. Now that the contracts have been taken they are refusing to fulfill their end of the free buds. This seems to be the biggest con to get people to buy their phones instead of other brands. THIS IS UNACCEPTABLE!!!
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Replies (2)
Samsung South Africa's replyOfficial
01 Aug 2023, 15:47Good day Zeenath
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply01 Aug 2023, 15:47
Official
Good day Zeenath
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
ZA
Zeenath A's updateReviewer Update
04 Aug 2023, 12:20Nobody has gotten back to me
ZA
Zeenath A's update04 Aug 2023, 12:20
Reviewer Update
Nobody has gotten back to me