1 reviews | Active since Aug 2017
False advertising
Through much deliberation and discussion with SAMSUNG, I found myself dealing with severely *********** staff. I provided Samsung with proof they advertised a certain product and after a month, removed the product from the advert. They now deny all claims of such despite providing proof. This is absolutely ridiculous. I am fed up with speaking to stupid people that seem to work with or for Samsung. Especially at head office. I take their statements as a go ahead to publicly humiliate them for false advertising and denying of the same.
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
