GV
Gavin V

1 reviews | Active since Feb 2013

19 Sept 2018, 16:36

False advertising!!

So I upgraded to a Galaxy Note 9 with MTN as they have a nice deal where one gets a tripod, hdmi cable and charger. After getting my phone I was told by the sales assistant that they don't have the goods that go with my contract and that they won't be getting any? False advertising!!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply19 Sept 2018, 17:04
Official

This is to acknowledge the receipt of your mail.


We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team^NP