false advertising
Hi
I have recently inquired about the black Friday deal through MTN with Samsung i have purchased a Samsung note 8 and was suppose to get a free TV as well
no consultants have notified me of claiming the TV upon enquiring with Samsung I been sent back and forth from SAMSUNG to MTN , neither of the companies advised me that the TV had to be claimed before the 30th and I have only received the devices days after
SAMSUNG please can you see to this or I will be forced to take this further up with the ombudsman . Regards Goolam Hoosain Shaik
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA