1 reviews | Active since Jul 2011
Fals advertising and conned into buying their electronics
<p>I purchased a washing mashine and before i purchased it I asked for all of the terms and conditions wrt to traveling and I wend to game and makro and samsung website and nowhere it stipulates that we needed to wait 10 days to get the ticket number and thereafter 10 days to to get the ticket number.</p> <p> </p> <p>after we purchased the washining machine then only when we redeemed the ticket we were then notified of the waiting period.</p> <p> </p> <p>We used all our saving that we would have used on flight tickets to see our family not seen in more than 5 years. we thought ok if we can buy the washing mashine we it would be a bonus.</p> <p> </p> <p>Now we have a machine but unable to go to our families because there is no more funds available and because of samsungs fals advertising to notify of the hiden terms and condition we are unable to spend festive season with our family.</p>
Good day
We have noted your concern, thank you for bringing this matter to our attention. We have referred this matter to our Complaints division who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
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Samsung SA
Good day
We have noted your concern, thank you for bringing this matter to our attention. We have referred this matter to our Complaints division who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
Good day
We have noted your concern, thank you for bringing this matter to our attention. We have referred this matter to our Complaints division who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
Good day
We have noted your concern, thank you for bringing this matter to our attention. We have referred this matter to our Complaints division who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
