1 reviews | Active since Sept 2017
**** Samsung promotion
I get a call yesterday from Vaughan telling me I need to email him my details for the 2tvs including my ID copy and he was going to do his magic for me and tell me what the status was and when I would get the delivery only to tell me I need to phone the same **** call center who doesn't give a ****. As I have done this on 8 February already giving everything through to Lesley who still hasn't gotten back to me...
They are just one sad excuse of a team and company who doesn't care about anything especially business and customer service.
Samsung TV as discussed
Thank you for submitting your details our courier partner will be in touch. Keep an eye on your inbox for confirmation. Delivery of your Samsung digital TV will only be processed once verification of valid TV license has been processed.
Reference numbers :
***56 A9ORC
***257 YNTU
Julian White TV license number ***8
They keep making false promises and don't take any responsibility for their continued lies to clients.
I will speak to your MD and CEO regarding your whole company's **** attitude
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM