HJvr
Hein Jansen van rensburg
1 reviews | Active since Dec 2020
09 Dec 2020, 10:03
**** adverti*****t
I have recently upgrade my vodacom contract to the new note 20 with the tv package deal.i have tryed nemouris times to register on the samsung members app but to no avail after contacting Samsung and a lot of emails still no answer.very poor service every time theybsay they will phone back before of end of bussnes day but till today no reply or feed back
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
09 Dec 2020, 10:11Good Day Hein,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
TM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
TM
Samsung South Africa's reply09 Dec 2020, 10:11
Official
Good Day Hein,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
TM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
TM
Samsung South Africa's replyOfficial
09 Dec 2020, 10:44Good Day Hein,
Your concerns have been duly noted
Kindly forward all the email correspondence to zaservice @ samsung . com , and we will be in touch to assist you.
Kind Regards,
SamsungZA
NM
Your concerns have been duly noted
Kindly forward all the email correspondence to zaservice @ samsung . com , and we will be in touch to assist you.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply09 Dec 2020, 10:44
Official
Good Day Hein,
Your concerns have been duly noted
Kindly forward all the email correspondence to zaservice @ samsung . com , and we will be in touch to assist you.
Kind Regards,
SamsungZA
NM
Your concerns have been duly noted
Kindly forward all the email correspondence to zaservice @ samsung . com , and we will be in touch to assist you.
Kind Regards,
SamsungZA
NM