CB
Cornel B
1 reviews | Active since Aug 2022
07 Sept 2022, 07:05
Faith restored in Samsung
I am happy to report that the matter with my gas stove has been resolved and that Samsung has given me a full refund and apologised for the delay in resolving the matter. I would like to thank Paul and Zaahier from Samsung for keeping in touch with me every step of the way during the refund process. My faith in the brand has been restored. I understand that mistakes can be made in any business. Its how you fix the mistakes that matter.
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Samsung South Africa's replyOfficial
07 Sept 2022, 08:15Good Morning Cornel ,
Thanks for the awesome review
Your feedback is the utmost importance to our services/ performance/ business. We are happy to hear about the service Paul and Zaahier, has provided to you and we will share your feedback with them and the entire service team.
We really appreciate you taking the time out to share your experience with us.
Kind Regards,
Samsung ZA
^NM
Thanks for the awesome review
Your feedback is the utmost importance to our services/ performance/ business. We are happy to hear about the service Paul and Zaahier, has provided to you and we will share your feedback with them and the entire service team.
We really appreciate you taking the time out to share your experience with us.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply07 Sept 2022, 08:15
Official
Good Morning Cornel ,
Thanks for the awesome review
Your feedback is the utmost importance to our services/ performance/ business. We are happy to hear about the service Paul and Zaahier, has provided to you and we will share your feedback with them and the entire service team.
We really appreciate you taking the time out to share your experience with us.
Kind Regards,
Samsung ZA
^NM
Thanks for the awesome review
Your feedback is the utmost importance to our services/ performance/ business. We are happy to hear about the service Paul and Zaahier, has provided to you and we will share your feedback with them and the entire service team.
We really appreciate you taking the time out to share your experience with us.
Kind Regards,
Samsung ZA
^NM