MH
Marvin H
1 reviews | Active since Nov 2015
24 Nov 2015, 00:29
Failure to get a response
My Samsung Side by side mirror fridge requires repairs. I have been in contact with the Samsung call centre for 3 days now and have left numerous messages for a manager to call me back with no success. I haven't received an acknowledgement of my emails and today alone I made 4 phone calls and still haven't had the courtesy of response.
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Replies (1)
Samsung South Africa's replyOfficial
24 Nov 2015, 08:49Hello marvinh@,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
Samsung South Africa's reply24 Nov 2015, 08:49
Official
Hello marvinh@,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA