1 reviews | Active since Nov 2017
Failing to contact us
My son sent his television to this company to be fixed. It was under warranty and a referral by Samsung South Africa's call centre. That was two weeks ago. My son has made numerous calls to this company and gets absolutely no assistance from them. THEY DO NOT RETURN ANY CALLS AND IS UNWILLING TO HELP!
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA