1 reviews | Active since Apr 2018
Failed recovery because if location inaccuracy
My heat broken with the experience I've head with my sumsung device, when it comes to buying cellphones for me is sumsung or nothing but recently my phone was ****** a sumsung A73 5g & we tried locating it with find my phone my phone but the location was inaccurate which made it impossible for us to find the device. It took me a great deal for me to buy that phone cash & it will take me years for me to buy it again as I lost my job & won't be able to afford it anytime soon. I wouldn't wish what happened to me to happen to someone else because of location inaccuracies,I would love for sumsung to improve that so it can be that of iphone as my friend's was ****** & its location lead to the perpetrators doorstep. I don't wish to use any other brand in future I still say "SUMSUNG OR NOTHING".
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
^NM
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
^NM