Failed promised.No delivery.

I bought a Samsung curved television in December and was supposed to receive a Woolworths gift voucher as advertised on the promo brochure. After corresponding with Jani through email I was told the vouchers would be sent within two days of the 15th of January 2015. Its now the 2nd February and the vouchers were not delivered and there is no response from Jani in the samsungpromo-efficiency department!<br>