Factory fault waching machine reported with no reply from 20/6/2016 to date

<p>My service request number is ********** 040. After 2 weeks of various calls which ranges from 5 minutes to holding on for 18 minutes, no answer is still been given whether they are willing to repair the waching machine which their agent in Cape Town confirmed has broken due to bad workmanship in manufacturing and not of ware and tare. They referred me to the Voice of Customer department where the manager would have called but not at all. I have spoken to people like Khanyi, Maya, Xoli, Matsepo, Shadrack, & many more. No one just did not come back. They are also unwilling to give email addresses and phone numbers of the managers. I need them to reply bust also need them to reimburse me for almost an hours cost on calls. </p>