Extremely poor quality of Samsung Aircon unit

I had my brand new Samsung Max 12 000 BTU split unit (AQ12) installed on the 14th January 2014. On the 7th of January 2016 I called an aircon company to come fix my aircon the next Monday. When they came they told me that the units compressor broke and that is why the unit was not functioning. Now the problem is that by the time they came again the unit was out of its two year warranty and Samsung is refusing to help in this regards. I was located in a different province for 2015 and did not even use the unit and no-one else was either. This just shows poor workmanship and product quality on Samsung's part. I will not use any of their products again and I also will not recommend it to anyone again either. To replace the compressor will cost me R7336.21 when the unit cost me R7900.00 in 2014, so what now? Samsung needs to come to the part in this regards but clearly they don't really value their customers.