SL
Shelly L
1 reviews | Active since Dec 2017
14 Nov 2019, 09:38
Extremely irritated
I am extremely unhappy with the service I received from Samsung. I just upgraded my phone and with my upgrade I was supposed to get a watch from Samsung. The gist is that I never received the watch and I got inconsistent stories from Samsung. I would like this query to be solved and for me to get my promised watch.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
14 Nov 2019, 09:43Good day Shelly
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply14 Nov 2019, 09:43
Official
Good day Shelly
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's replyOfficial
14 Nov 2019, 10:43Good day Shelly
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply14 Nov 2019, 10:43
Official
Good day Shelly
Herewith your reference number:
***
SamsungSA:^LZ