SN
Sandra N
1 reviews | Active since Dec 2017
05 Apr 2024, 16:58
Extremely disappointed
Am extremely disappointed 😞 with Samsung customer service, bought a phone online on the 30th only to be told they don't have stock on the 4th the day I was to supposedly get the phone and that I would be refunded.and still today no refund and am told to wait for 7 business days to be refunded,what a wow
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Samsung South Africa's replyOfficial
05 Apr 2024, 17:01Good day Sandra,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply05 Apr 2024, 17:01
Official
Good day Sandra,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM