VN
Vukosi N
1 reviews | Active since Nov 2020
29 Apr 2025, 09:22
Extremely Bad Service
I have been waiting on TV repairs for a month after the full payment was made with no clear timelines and updates.This is the worst service I have received from Samsung and the matter is not resolved despite numerous follow up emails.
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Replies (1)
Samsung South Africa's replyOfficial
29 Apr 2025, 09:24Good day Vukosi
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply29 Apr 2025, 09:24
Official
Good day Vukosi
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM