1 reviews | Active since May 2017
Extremely bad service
<p>I bought a brand new S7 Edge from Capi Electronincs at OR Tambo International Airport. Upon trying to register my device for the ADH Warrantee service, I am told my device is a grey unit. How can Samsung SA then allow such to be sold in their region?</p> <p> </p> <p>I am definately going to take on both Samsung and Capi. I just bought the new S8+ and if this is the service they provide, it will be my last!</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA